
Refund Policy
Effective Date: 21st, September 2025
At Amaha, we strive to provide you with high-quality wellness services and thoughtfully curated wellness boxes. Your satisfaction is important to us. Please read our refund policy carefully.
1. Refunds for Online Sessions
-
Refunds are available only for sessions canceled at least 24 hours prior to the scheduled session.
-
Cancellations made within 24 hours of the session are non-refundable, but rescheduling may be offered at Amaha’s discretion.
-
Refunds will be processed to the original payment method within 7–10 business days.
2. Refunds for Wellness Boxes
-
If your box arrives damaged or incomplete, please contact us within 48 hours of delivery with a photo of the issue.
-
We will replace or refund the affected item(s) at our discretion.
3. Refunds for Packages or Bundled Services
-
Refunds for multi-session packages or bundles are partially available if fewer than 50% of sessions have been used.
-
Remaining unused sessions can either be refunded (pro-rated) or rescheduled within 90 days of purchase.
4. How to Request a Refund
-
Email us at [hello@amaha.com] with your order/session details.
-
Include your transaction ID, name, and reason for refund.
-
Our team will review your request and respond within 3 business days.
5. Important Notes
-
Refunds will be made only through the original payment method.
-
We reserve the right to deny refund requests that do not meet the criteria above.
-
By purchasing from Amaha, you agree to this Refund Policy.